Directory FAQs

Directory FAQs

This year we are pleased to announce a new directory process that will allow for better security, more flexibility and the convenience of app-based access. This means that there are some changes. Most notably, we are going back to school-based directories rather than one single district directory. Full district directories will still be available. Secondly, the enrollment and payment process are a bit different. Here are some frequently asked questions. If you do not find the answer to your question, please contact us at

Watch the introductory video!


1) I am new to the district and/or have never been part of the directory before. How do I sign up?
Sign up is easy! Click here and enter your contact information to make sure you are not already in the database. If you are, we can help you regain your login credentials. If NOT, follow the steps to add your household to the database. Your join request will be sent to the administrators for approval. Approval may take up to 48 hours during the initial launch period.

2) I was part of the directory last year. Now what?
If you were listed in the directory last year OR you elected to be part of the directory during registration, you will receive an email asking you to verify your information. Follow the links in the email to verify your information and setup your account.

3) Is this verification the same as the Annual Student Update?
No. The Annual Student Update is a required step in student registration. The directory is optional and works as a fundraiser and volunteer run tool to help families connect outside the classroom.

4) I have children in more than one directory. Will I need multiple logins for each one?
Nope! When you login, all directories associated with that email will appear under the same account. You WILL need to verify each account information separately though. You will receive verification emails for EACH school you have students enrolled. When you click on the links for each email, it will ask you to change your password – you can simply reenter the same password you already used and continue from there.

Updating Information

5) I received an email requesting verification, but my child’s school is incorrect. What do I do?
Please email us at and we will change your child’s school on our end and then re-send a verification email. This sometimes happens as students transition between the district wide buildings.

6) I don’t want all of my information to be displayed. Can I choose what is shown?
YES! This is one of the best parts of the new system. You can choose as little or as much information as you’d like people to see. If you simply prefer an email, that’s fine, but you can also include addresses and phone numbers as well. To hide information, hover to the right of the data field and click the box. If there is data in that box, it will only be seen my administrators. You can make adjustments to this at any time.

7) I don’t want my data to be displayed in the directory, but I’d still like access. Is that possible?
Yes. Simply opt out of the directory during verification, but continue the process to make your payment.

8) We are moving later this year and will have new data. Will I be able to change it?
Absolutely! This is another perk of the new system. Families may update their information at ANY TIME and it will be adjusted immediately!

9) We have two households in our family. Can this be accommodated?
Yes. The database is broken down into households (physical addresses), families, parents, and students. It is very easy during setup to add a second household for a student.

Payment & Access

10) I verified my information, but I don’t want to pay online. Can I pay by cash or credit card?
Yep! While online payment will give you instant access to the directory, we understand that not everyone wants to pay this way. If you want to pay by cash or check, simply send the $5 into your child’s school. Checks should be made payable to the Home & School Association of your choice. Volunteers will collect payments at least once per week and will update access status upon receipt.

11) My child attends the high school. How do I pay?
PAHS does not currently have an online payment option. You can still purchase the directory by sending $5 in cash or check made payable to PAHS to the school office. Alternatively, if you have another child in the middle or elementary schools, you can pay for access through one of those accounts.

12) I have children in two different schools. Do I need to pay to access each individual directory?
No. You only need to pay the $5 once. You can choose which Home & School Association will receive your payment. In the past, parents have alternated schools each year or choose the school of their choice. If you do have multiple school directory requests, please email us at and let us know where you sent your payment and what other schools you would like to access.

13) If I want a second parent to access the directory, do I need to pay twice?
No. If you have two parents listed in a household, both will have access.

14) How do I view the directory?
The directory can be accessed in three ways: 1) On the web at, 2)Download the AtoZConnect app on your Apple or Android phone OR 3) Order a school based print copy for an additional $5 ($10 total – see advisement above about timing and updates in print editions) 


15) How do I search the directory? Can I add filters?
Click on Directory and type a name. You may also choose to use filters such as grades or classes by clicking on the more button below the search bar.


16) What are all of these ads?
A to Z Connect is a free program for schools. To support their work and the free app, they employ advertising. We feel that the ads are a minor price to pay to have affordable technology and security for our directories. The material advertised is not related to the PASD HSA or Phoenixville Area School District nor are the businesses affiliates of ours. Advertising space is available but those proceeds do NOT go to the Home & School. Please contact us at if you have any questions or concerns.

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